Hail Damage Roof Claims in Alberta: A Step-by-Step Guide for Homeowners

True North Roofing & Exteriors – Trusted Roof Insurance Experts in Southern Alberta

When a hailstorm hits in Alberta, your roof takes the brunt of it. Even small hail can cause serious damage to your shingles—leading to leaks, reduced lifespan, and costly repairs down the road. At True North Roofing & Exteriors, we specialize in hail damage roof inspections, insurance claims, and full roof replacements across Medicine Hat, Lethbridge, Taber, and surrounding areas.

Here’s a practical guide to help you navigate your roof insurance claim after a hailstorm:

1. Inspect Your Roof (Safely) After the Hailstorm

After the weather clears, take a walk around your property and look for signs of hail damage, such as:

• Dented gutters, siding, or vents

• Granules missing from shingles

• Soft spots or bruised areas

• Loose or lifted shingles

Tip: Take photos or videos for documentation—but leave the roof inspection to the pros. Hail damage isn’t always visible from the ground.

2. Schedule a Free Hail Damage Roof Inspection with True North

We offer free, no-obligation hail damage roof inspections across Southern Alberta. Our experienced team will:

• Identify hidden shingle damage

• Provide a detailed inspection report and photos

• Help you determine if an insurance claim is warranted

We know what insurance adjusters are looking for—and we’ll make sure nothing is missed.

3. Review Your Insurance Policy Coverage

Check the fine print of your homeowner’s policy:

• What is your deductible?

• Do you have Actual Cash Value (ACV) or Replacement Cost (RCV)?

• Are vents, flashing, and soft metals covered?

If you’re unsure, we can help walk you through your policy during the inspection.

4. File Your Hail Damage Claim Promptly

Once you have the report from True North:

• Contact your insurance provider to file a claim

• Submit photos, inspection results, and the date of the storm

• Schedule a visit with the insurance adjuster

Most policies have a limited window for hail claims—so don’t delay.

5. Have True North Meet the Adjuster On-Site

Our team can meet with your insurance adjuster to:

• Show the specific hail damage

• Explain the scope of repairs needed

• Help ensure the adjuster’s report reflects the full damage

This increases the chances of a fully covered roof replacement under your insurance.

6. Receive a Detailed Quote & Plan the Repair

Once approved:

• We’ll provide a clear, itemized estimate

• You’ll choose your shingle type and colour

• We’ll handle scheduling, permits, disposal, and full site cleanup

Ask about GoNano Shingle Saver, our warranty-backed treatment that restores flexibility and extends your roof’s life by up to 15 years.

7. Don’t Just Replace—Upgrade

If you’re replacing your roof, now’s the time to consider:

• Impact-resistant shingles (Class 4)

• GoNano Bio Boost + Shingle Saver to improve durability

• Concrete Saver for your driveways and sidewalks—makes snow removal easier and extends concrete life by 10+ years

These preventative upgrades offer real value and long-term cost savings—especially in Alberta’s extreme climate.